CUSO Financial Services - Credit Unions First

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CreditUnionsFirst_Icons_FullColor13 1

Cloud-Based Management Platform

Credit Unions First provides a robust, cloud-based management platform designed to streamline operations and enhance efficiency. Our platform offers a comprehensive suite of tools that simplify processes, making it easier to serve your members effectively.

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CreditUnionsFirst_Icons_FullColor2 1

Financial and Insurance Services

We offer a wide range of financial services tailored to meet the unique needs of credit unions. Our solutions include revenue-generating opportunities and comprehensive insurance services, ensuring your members receive the best financial support available.

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CreditUnionsFirst_Icons_FullColor6 1

Commitment to Transparency

At Credit Unions First, we pride ourselves on our commitment to transparency and excellent customer service. We work closely with you to ensure your members benefit from our trustworthy and responsive support, fostering a community of trust and reliability.

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Vetting

Before launching our navigator platform, we had our business model vetted. We secured two well-recognized law firms and auditing firms who vetted this new strategy and gave us the thumbs up. Not only did they agree with us, but they saw this plan as a new lending product. Credit Unions First is committed to giving our Credit Unions more control and new non-interest income all within banking regulations.

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"AMOCO's transition from CPI/force-placed insurance to Credit Unions First's blanket LSI was seamless and easy! Credit Unions First went above and beyond to work with us in transitioning from our previous CPI vendor to their system. We attended an onboarding meeting that allowed anyone on my team to ask questions about the transition and get a full understanding of the goal and flow of things. They walked with us, hand-in-hand, on how we would file claims and provided all the contact information we needed if we experienced any hiccups. They even offered ACH for our claim settlements! I highly recommend Credit Unions First if your Credit Union is looking for LSI coverage!"

Samantha Bergstrom,
Credit Counseling Coordinator — AMOCO Federal Credit Union

"Traditional CPI has always been a tough member experience to manage. It's just less than idea. We are so happy that we moved to CUlst to provide an experience that we are proud of while still protecting the credit union."

Ashley Carner,
Chief Operations Officer —AMOCO Federal Credit Union

"Thank you so much, Abby, for going above and beyond with what I was looking for. A lot of the time that we're on the phone with other insurance, it usually takes a while trying to get direct contact information. You provided the direct contact information as well as all the important details. And that really helped speed up the process."

James Flynn, Credit Counseling Specialist —AMOCO Federal Credit Union

“During my career I’ve been blessed to work with some wonderful individuals and organizations that have collaborated to the benefit of Credit Unions and their members, but never to the extent I experienced at Amoco FCU this past August. The team from Amoco met with us (Credit Unions 1st), HUB International and Cubi.pro in person and virtually, and the results were astounding. I went into the meeting with the expectations of coming away with X, and it was X+++++! I can’t wait for Credit Unions to see what we’ve created for them.”

- Dan Daggett,
CSO Credit Unions First